1. Consultation via telephone
If you have any questions regarding our products or ordering, we are pleased to advise you via telephone: +49 (0) 8063 / 20 760-0
2. Consultation at our factory
Please arrange an appointment by telephone: +49 (0) 8063 / 20 760-0
Visit the showroom at our VanEssa site in Grosshöhenrain. This way you will have the opportunity to see and test the VanEssa products directly in your own vehicle.
If you do not own a van yet, we can show you our products with the help of our exhibition vehicles (VW T6 Multivan, VW T6 Beach, Mercedes-Benz V-Class Horizon).
Connect your appointment with a short break in beautiful Upper Bavaria or on your way on holiday.
All other darkening mats are delivered as a complete set, that´s why we can only sell them completely.
The vacuum cups do not hold enough...
Vacuum cups of new darkening systems might be a bit inelastic, but this problem usually sorts out quickly.
- You should clean the windows with glass cleaner from time to time.
- Vacuum cups hold better with some spit 🙂
Many vehicles have heating wires at the rear window which can make trouble for the grip of the vacuum cups.
With the help of additional velcro and fleece points you can help along this problem (velcro stripes at the vehicle, fleece stripes at mats).
ZOOOM manufacturer für reisefahrzeuge GmbH
Gewerbepark an der B2 Am Lerchenberg 5
Tel: +49 (0) 8233 / 73 62 01
2. possibility: The plug connection is loose. Solution: Dismantle the tape and plug the connector in again.
3. possibility: The pump has a frost damage (crack). Solution: Replacement of the pump necessary.